AGB (General Terms and Conditions)

§1 General

1. These terms and conditions apply to all orders you place via the IP Real Ltd. online shop, unless expressly agreed otherwise. All your orders are therefore made exclusively on the basis of the following general terms and conditions.
2. The offer of this online shop is aimed exclusively at entrepreneurs (B2B) who are at least 18 years old.
3. Deviations from these terms and conditions are only binding if they are confirmed by us in writing. Other terms and conditions will not become part of the contract, even if we do not expressly object. By accepting and/or confirming and/or executing your order, you acknowledge these general terms and conditions; even if your order confirmation contains separate (pre-printed) terms and conditions. These general terms and conditions also apply to all your future orders, even without further agreement.
4. The contract language is English.
5. The current and valid general terms and conditions can be found on the IP Real Ltd. website.

§2 Conclusion of contract

1. The presentation of the products in the online shop does not constitute a binding offer to conclude a contract. Rather, it is a non-binding invitation to order via the online shop.
2. By clicking the “Buy” button you submit a binding offer to purchase.
3. After receipt of your purchase offer, you will receive an automatically generated email confirming receipt of your offer (“confirmation email”). The confirmation email does not constitute acceptance of your purchase offer. The confirmation email does not constitute the conclusion of a contract.
4. A contract is concluded when we expressly accept your purchase offer or when we deliver the ordered products - without your express consent.

§3 Prices, packaging and customs

1. Unless expressly agreed otherwise, prices are determined on the basis of fixed prices. Domestic prices are net prices without VAT.
2. Unless otherwise agreed, all prices quoted include packaging costs. Shipping costs are not included and will be invoiced.

3. The payment options are communicated to the customer in the seller’s online shop.

4. Payment can be made either:

• Paypal,
• credit card,
• SOFORT transfer,
• Klarna transfer,
• Bank transfer (IBAN).

§4 Delivery

1. Delivery will take place after full payment of the purchase price.
2. Delivery delays due to customs are at the purchaser's risk. Such delivery delays do not entitle the purchaser to withdraw from the contract.

3. If the seller offers to ship the goods, delivery will be made within the delivery area specified by the seller to the delivery address specified by the customer, unless otherwise agreed. When processing the transaction, the delivery address specified in the seller's order processing is decisive.

4. For goods delivered by a freight forwarder, delivery is made "free curbside", i.e. up to the public curb closest to the delivery address, unless otherwise stated in the shipping information in the seller's online shop and unless otherwise agreed.

5. If the delivery of the goods fails for reasons for which the customer is responsible, the customer shall bear the reasonable costs incurred by the seller as a result. This does not apply to the costs of delivery if the customer effectively exercises his right of cancellation. If the customer effectively exercises his right of cancellation, the provisions in the seller's cancellation policy apply to the return costs.

6. If the customer is acting as an entrepreneur, the risk of accidental loss and accidental deterioration of the goods sold passes to the customer as soon as the seller has delivered the item to the freight forwarder, the carrier or the person or institution otherwise designated to carry out the shipment. If the customer is acting as a consumer, the risk of accidental loss and accidental deterioration of the goods sold generally only passes when the goods are handed over to the customer or a person authorized to receive them. In deviation from this, the risk of accidental loss and accidental deterioration of the goods sold also passes to the customer in the case of consumers as soon as the seller has delivered the item to the freight forwarder, the carrier or the person or institution otherwise designated to carry out the shipment, if the customer has commissioned the freight forwarder, the carrier or the person or institution otherwise designated to carry out the shipment and the seller has not previously named this person or institution to the customer.

7. The seller reserves the right to withdraw from the contract in the event of incorrect or improper self-delivery. This only applies if the non-delivery is not the responsibility of the seller and the seller has concluded a specific hedging transaction with the supplier with due care. The seller will make all reasonable efforts to procure the goods. In the event of unavailability or only partial availability of the goods, the customer will be informed immediately and the consideration will be refunded immediately.

§5 Acceptance of delivery

1. Acceptance of the goods takes place either at the seller’s warehouse or upon delivery at the buyer’s warehouse.
2. When handing over the purchased goods, the buyer or a person representing the buyer is obliged to sign and stamp the delivery note to the carrier ("CMR"). In case of complaints because a color other than the one ordered was delivered and/or there are irregularities in the quality of the delivered goods, the buyer may refuse to accept the delivery. In this case, the buyer has 5 days from the day of delivery to send the complaint on the email to infopiperov@gmail.com. Otherwise, the delivery will be treated as accepted.
3. If the buyer does not accept the goods upon delivery because a different color than the one ordered was delivered and/or there are irregularities in the quality of the goods delivered, the seller is obliged to take back the goods that are the subject of the complaint. After consultation, the seller will subsequently deliver the goods that are the subject of the complaint in the correct color and quality.
4. If the seller has delivered fewer goods than ordered, he can deliver the missing quantity or reimburse the buyer for the value of the missing goods on site.

§6 Retention of title

The delivered goods remain the unrestricted and inalienable property of the seller until all claims have been paid in full into the seller's bank account. The buyer is not entitled to dispose of the delivered goods during this period.

§7 Warranty

The warranty is based on the statutory provisions.

§8 Copyright and Confidentiality

1. You acknowledge that we remain the sole owner of all intellectual property rights in the Products, including, for the avoidance of doubt, all copyright in the design, formatting and layout of the Products. You are not permitted to copy, reproduce, modify or publish any Products or any part thereof unless you have received written permission from us to do so.
2. The use of the purchase for advertising purposes is not permitted without our written permission.
3. All relevant data, documents, etc. relating to the purchase are to be treated confidentially as our business secrets.

§9 Data protection, cookies and newsletter

1. We collect data about the initiation, conclusion, processing and reversal of a purchase contract. We collect, store and process this data within the framework of the legal provisions.
2. When you visit our website, we log the IP address currently used by your PC, the date and time, the browser type and operating system of your PC, as well as the pages you visit. It is therefore neither possible nor intendable for us to link this to personal data.
3. The use of our services is based on the use of cookies. A randomly generated session code, the pages visited and, if applicable, your customer ID are stored in the cookie. This makes it possible to recognize you as a registered customer. The prerequisite for this is that you have activated cookies in your settings.
4. By providing your email address, you agree that we may send you information about offers and news (newsletter) by email. If you do not wish to receive this information, you can unsubscribe from this service at any time.
5. Google Analytics:

In order to better understand the behavior of our website visitors and to tailor our offering to your needs, we use Google Analytics, a service of Google Inc. ("Google"), Amphitheatre Parkway, Mountain View, CA 94043, USA. This is a statistics and evaluation tool that enables us to analyze the behavior of visitors to our website. When you visit our website, information about your visit is automatically forwarded to Google. This information is used to analyze your usage behavior.

Further information and details on data processing by Google as well as further details on data protection can be found on the service provider’s website:

http://www.google.com/intl/en/analytics/learn/privacy.html

If you do not wish to use Google Analytics, you will find instructions on how to prevent future use at the following link:

https://tools.google.com/dlpage/gaoptout?hl=en

1. Liability for Third-Party Content

This website refers (directly and indirectly) to external websites (links). We are not responsible for the content of external websites and accept no liability for third-party content. We reserve the right to remove links to websites of external providers at any time and without prior notice. remove.

§10 Place of Jurisdiction

The place of jurisdiction is the competent court in Haskovo/Bulgaria. The customer is obliged to acknowledge the existence of this jurisdiction agreement at any time upon our request. However, we are also entitled to sue the customer at his general place of jurisdiction.

§11 Applicable Law

This contract and the entire ordering process are subject exclusively to Bulgarian law, excluding the United Nations Convention on Contracts for the International Sale of Goods.

§12 Correspondence

Correspondence and notifications will be sent to the email address you provided.

(1) Should one or more provisions of these General Terms and Conditions be or become invalid, this shall not affect the validity of the remaining provisions.

(2) In the event of disputes arising from this contract, including with regard to its validity, the contracting parties will negotiate a solution to the conflict. If negotiations are unsuccessful within 30 days, the contracting parties agree to make a serious attempt to resolve the conflict through mediation as the next step. The recording of the conflict issues, the selection of mediators registered with the Federal Ministry of Justice (ZivMediatG) and the determination of the procedure will be done by mutual agreement. Each contracting party is free from the outset to terminate this mediation without sanctions in order to possibly take further legal steps.